Q: What is the price of this item?
A: Price can be provided as soon as you send us the details of your request, such as quantities, sizes, colors you need, and whether you need a custom logo.
Q: How do you ship my order and how much is the shipping cost?
A: We will ship your order via airmail(max. 2kgs), couriers(DHL, UPS, FedEx, TNT, EMS), air delivery, train, and boat, depending on the order quantity and service availability in your area. We can offer a quote for shipping upon your request. You can also arrange the shipping by yourself and appoint your favorite shipping company to pick up your order at our address.
Q: What is your return policy?
A: If you find your order faulty or damaged, you can inform us within 15 days after receipt of your order. We will either repair or replace the faulty or damaged products.
Q: Is it safe to buy from you?
A: Yes, definitely. We have been running our business and serving the customers from all over the world for decades. We can provide some references if you need.
Q: Where will my order be shipped from?
A: Your order will be shipped from China.
Q: Are there taxes or customs duties I need to pay?
A: Whether you need to pay any taxes or customs duties depends on your country's regulations and the declared value of your order.
Q: How to place order? What are the procedures?
A: Please consult our order flow chart as below: