Quotations
All our quotations will be made in U.S. Dollar and not including shipping cost by default. You can require the quotations in other currencies and to include the shipping cost if you can tell the order quantity you need to buy.

Orders
Order will be proceeded as soon as we receive your payment or down payment. Order only be shipped after we receive your full payment.

Payment
We accept Bank Transfer, Payapl/credit/debit cards(VISA, Mastercard, American Express, JCB, Discover, ect.), Western Union, Moneygram and L/C at sight.

Sample
Sample can be sent upon request. We will charge a courier cost because we will send by couriers, such as DHL, UPS, FedEx, TNT and EMS. If you need a customized sample, we will also charge a sample fee which depends on your sample requirement. If the sample requested is in our stock, we won't charge sample fee.

Delivery
Our shipping time will range from 4-15 days for different items. Some item has longer production time, some has less.
The delivery time we offered is not including the tranporting time by shipping company by default. We can give you an estimated time of transporting upon your request.
The shipping methods we will use are couriers, air or boat, depending on your order quantity.

Logo Processing
Your logo can be printed, hot-stamped, embroidered and debossed onto your goods if the material is applicable. You need to send your logo file in AI or CDR or PDF format for block setup.

Packing
Your goods will be packed in poly bags and cartons by default. Per customer request we can arrange special packaging production with customer's company name or logo.

Warranty
We check all items before shipment. If you find the items are faulty or damaged, you must inform us within 5 days of receipt of the goods. We will either repair or replace the defective goods.

Cancellations
All orders are considered firm after issuing invoice or signing sales contract. Cancellations are not accepted.